Legal Disclosures

Last updated: March 2026

This page serves as the central legal hub for Good Guys Probiotics, a brand of Flore Inc. Below you will find important legal disclosures, regulatory statements, and links to all of our legal documents.

Legal Documents

Please review each of the following policies that govern your use of our products and services:

Privacy Policy

How we collect, use, and protect your personal information, including CCPA/CPRA rights.

Terms of Service

The terms governing your use of our website and purchase of our products.

HIPAA Notice of Privacy Practices

How we handle Protected Health Information as a HIPAA Business Associate.

Subscription & Refund Policy

Purchasing, cancellation, refund, and satisfaction guarantee details.

FDA Disclaimer

These statements have not been evaluated by the Food and Drug Administration. Good Guys Probiotics products are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website and in our marketing materials is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. You should not use the information on this site for diagnosis or treatment of any health problem. Always consult with a healthcare professional before starting any new supplement, diet, or fitness program, particularly if you are pregnant, nursing, taking medication, or have a medical condition.

Good Guys Probiotics products are classified as dietary supplements under the Dietary Supplement Health and Education Act of 1994 (DSHEA). As dietary supplements, our products are manufactured in accordance with Current Good Manufacturing Practices (cGMP) as established by the FDA for dietary supplements (21 CFR Part 111).

"Not Medical Advice" Disclosure

Good Guys Probiotics does not provide medical advice. The content on our website — including health questionnaires, educational materials, product descriptions, and personalized formulation recommendations — is provided for informational purposes only. It does not constitute medical advice, diagnosis, or treatment. No doctor-patient or provider-patient relationship is created by your use of our website or products.

Our personalized probiotic formulations are based on the health data and microbiome information you provide. While our formulations are developed using scientific research and microbiome analysis, they are dietary supplements and should not be used as a replacement for prescribed medications or professional medical treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

HIPAA Business Associate Status

Flore Inc. operates as a HIPAA Business Associate. This means:

We are not a HIPAA Covered Entity (we are not a health plan, healthcare clearinghouse, or healthcare provider that conducts certain transactions electronically).
We receive and process Protected Health Information ("PHI") on behalf of covered entities and directly from individuals in connection with our personalized probiotic formulation services.
We are bound by the HIPAA Privacy Rule, Security Rule, and Breach Notification Rule as applicable to Business Associates.
We maintain Business Associate Agreements with all covered entities that share PHI with us.
We implement administrative, technical, and physical safeguards to protect PHI, including encryption, access controls, and audit logging.

For full details on how we handle PHI, please review our Notice of Privacy Practices.

Intellectual Property Notice

All content, materials, and intellectual property on the Good Guys Probiotics website and associated properties — including but not limited to text, graphics, logos, trademarks, trade names, images, software, product formulations, and proprietary processes — are the property of Flore Inc. or its licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.

The following are trademarks or registered trademarks of Flore Inc.:

Good Guys Probiotics
The Good Guys Probiotics logo and brand identity
Flore and the Flore logo

Unauthorized use, reproduction, or distribution of any content or intellectual property from our website is strictly prohibited and may violate copyright, trademark, and other applicable laws.

Governing Law

All legal documents, policies, and agreements related to Good Guys Probiotics and Flore Inc. are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes not subject to binding arbitration (as described in our Terms of Service) shall be resolved in the state or federal courts located in Delaware.

Contact Information

For any legal inquiries, privacy concerns, or general questions:

Flore Inc. (dba Good Guys Probiotics)
Email: support@goodguysprobiotics.com
Website: goodguysprobiotics.com
Parent company: Flore Inc. (flore.com)

For HIPAA-specific complaints or privacy concerns, please email support@goodguysprobiotics.com with the subject line "HIPAA Privacy Complaint" or "Privacy Inquiry."